Job Summary: The Administrative Assistant assists the Property Manager and Assistant Manager in managing all move-ins, move-outs, re-certifications and unit inspections for the property. This position regularly processes detailed paperwork, and interacts extensively with residents and staff. The ideal candidate is a team player with strong interpersonal, customer service, and organizational skills who pays attention to detail and thrives in active and bustling neighborhoods.
Status: Full-time, Nonexempt, Regular
Location: Polk Gulch neighborhood, San Francisco
Hours: Monday through Friday; 8:30 a.m. to 5:00 p.m.
Salary: $25.06 - $26.38 per hour; Comprehensive benefits
The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 37 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
Essential Functions:
- Create and maintain tenant files and applicant waiting lists
- Assist with processing applications, move-ins, and move-outs
- Assist with initial/interim/annual re-certifications and unit inspections
- Handle typing, photocopying, faxing, and filing
Job Responsibilities:
- Create and maintain tenant files and applicant waiting lists
- Assist with processing applications, move-ins, move-outs
- Assist with initial/interim/annual re-certifications and unit inspections
- Relay any reasonable accommodation request to Property Manager
- Process daily email and screen phone calls
- Maintain orderliness of property management office
- Handle typing, photocopying, faxing, and filing
- Responsible for managing the building when Property Manager is off-site
- Other duties to support Property Manager, as needed
- Assist in rent collection and processing
- Enter work orders in Yardi software
- Complete tasks and projects in a timely and accurate manner
Other:
- Embody organization values (respect & compassion, empowerment, teamwork)
- Contribute to a safe and pleasant work environment
- Follow policies, procedures, and safe work practices
- Other duties as assigned
Knowledge, Skills, and Experience:
- Working knowledge of Microsoft Word, Excel, and Outlook
- Good written and verbal communication skills
- Ability to work independently
- Pleasant and professional manner with residents
- Ability to work with people of diverse social, economic, and ethnic backgrounds
Minimum Qualifications:
- One (1) year office or administrative experience
- One (1) year experience using MS Excel (including formulas) for work or projects
- One (1) year experience using MS Word, Outlook, and the Internet
- High school graduate or GED equivalent
- Basic math skills
Preferred Qualifications:
- Bilingual in Russian or Chinese and English
- Experience with low-income/affordable residential property management
- Experience with security and/or reception work
- Tax Credit Specialist (TCS), California Certified Residential Manager (CCRM) or other equivalent designations
- Experience with Property Management software, especially Yardi