View All Jobs View Our Website
Resident Manager - Tower Hotel
  • San Francisco, CA
  • Part Time
  • Property Management
  • Entry Level

Job Summary: The Resident Manager is responsible for ensuring safe and secure living conditions for all residents. The position requires a reliable and sensitive individual who is dedicated to serving the needs of low-income tenants. The Resident Manager must display a calm demeanor and presence during emergency situations, exercise sensible and impartial judgment, and be willing to perform a variety of tasks.

Status: Part-time, On-call, Nonexempt

Location: North Beach neighborhood, San Francisco     

Hours: Perform nightly duties (approximately half an hour per day); On-call Monday through Friday 5 p.m.-8 a.m. and on Saturday, Sunday, and CCDC Holidays from 12:00 a.m. to 11:59 p.m. (24-hours)

Salary: $18.67 per hour

Resident Manager unit: SRO unit

Schedule: Weekly Schedule. Onsite. 

What You Will Do

  • Perform nightly security check on building floors and lock up common areas as needed/or in case of an emergency
  • Separate recyclables, compostable, and landfill trash when needed
  • Respond to and handle all building emergencies during on-call shifts: flood, fire, electricity outrage, serious injury, medical emergency
  • Report all maintenance related issues
  • Log and document serious events on incident reports to Property Manager
  • Respond to tenant complaints in a reasonable time manner
  • Report any graffiti on both interior and exterior side of the building to Property Manager
  • Log activities daily and occurrence including date, time, and what happened that day or no incidents
  • Respond to all telephone calls, otherwise, return calls in a timely manner
  • Respond to calls or emergencies at the building in a timely manner and notify the Property Manager as appropriate
  • Along with Property Manager, attend resident meetings a minimum of once per year
  • Required to reside in resident manager unit and stay every night while on duty

Nightly Job Responsibilities:

  • Perform nightly security check on each building floor and lock up common areas as needed or in an emergency matter
  • Clean building entrance, hallway, and community area when needed
  • Approximate time to perform nightly duties per day: __~30 minutes_____

Other

  • Embody organization values (respect & compassion, empowerment, teamwork)
  • Contribute to a safe and pleasant work environment
  • Follow policies, procedures, and safe work practices
  • Other duties as assigned, e.g., Delivery of paper rolls to residents on a monthly basis

What You Bring

  • Commitment to respond to all cell phone/pager calls within ten minutes
  • Commitment to be at property site within thirty minutes of being notified of any building emergency
  • Willingness to do varied tasks
  • Ability to work with people of diverse social, economic, and ethnic backgrounds
  • Good written and verbal communication skills
  • Act in a pleasant, professional, and calm manner
  • Ability to work under stressful circumstances

Education and Experience (Minimum Qualifications)

  • Bilingual in English and Chinese
  • Excellent interpersonal skills and ability to work with diverse ethnic groups
  • Sensitivity to issues facing low-income tenants
  • Good judgment and problem-solving skills
  • Employee’s day job must substantially benefit the property

Preferred Qualifications

  • Prior experience as resident manager
  • Familiarity with affordable housing projects
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Have you ever been employed with us before?
Please list the job title(s) for applications in which you have applied for previously. If not applicable, enter N/A.
If you were referred by a current Chinatown CDC employee, please write their name below.
If currently employed, may we contact your employer?*
Please indicate the earliest start date in which you would be available for work.
Please list any languages besides English that you speak/write and indicate the level of proficiency. If not applicable, enter N/A.*
Are you authorized to work in the United States lawfully? Verification of employment eligibility will be required upon hire.*
Are you capable of performing duties listed in the job announcement, with or without reasonable accommodation?*
Other Qualifications (ie: specialized training, certificates). State any additional information that you feel may be helpful to us in considering your application.
I certify that I have read and understand the applicant instructions included with this application and that the answers are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or termination at any time during my employment.

I understand that this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment. I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or Chinatown Community Development Center and that this application is not intended to constitute a contract of continued employment.*
Desired salary
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*